New in-person requirement to keep Social Security payments up to date starting in April

A significant shift is coming to the Social Security system in the United States, impacting millions of Americans. Beginning in April 2025, anyone receiving Social Security benefits—including retirees, disabled individuals, and survivors—must verify their identity in person at a local Social Security office to continue receiving payments. This measure applies not only to new applicants but also to existing beneficiaries who need to update their information.

This change, initiated by the Department of Government Efficiency (DOGE) under the Trump administration, is intended to strengthen fraud prevention and improve oversight of federal spending. Online identity verification, previously available through the official Social Security Administration (SSA) website, will no longer be accepted. Instead, all recipients must physically visit an SSA office to confirm their identity, or risk having their benefits suspended or terminated.

The move has sparked widespread concern, especially among elderly beneficiaries and those living in rural or remote areas, where access to SSA offices can be limited. Advocacy organizations are warning that the new process could disproportionately impact vulnerable individuals who lack transportation or mobility.

Fraud Prevention or Bureaucratic Barrier?

The DOGE, now led by Elon Musk, claims the measure was prompted by internal reports of benefits being paid to deceased individuals due to outdated or incorrect identity records. By enforcing in-person verification, the government aims to reduce such errors and improve accountability in the Social Security system.

However, critics argue that the timing of the rule is problematic. The SSA recently laid off more than 7,000 employees, raising fears of long wait times, crowded offices, and administrative delays. Beneficiaries who cannot complete the process in time may face an interruption of essential monthly payments.

Here’s a summary of what the new rule means:

Quick Facts: New SSA Identity Rule